Plastic Card Solutions
Providing Solutions for Card Programs and Systems
630-512-9787
888-746-2346
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Gaming-Based Tracking Systems

PCS offers three new programs designed specifically for the gaming industry that utilize the latest RFID technology. This suite of RFID solutions provides casinos with improved visibility to high value assets, increased hospitality employee productivity, and improved customer satisfaction among your most important VIP customers.

  • VIP Tracking alerts you when one of your special customers enters your facility or parking garage giving you time to greet them properly and inform staff of their preferences.
  • Slot Key Tracking that lets you know where your slot keys are at all times.
  • Service Personnel Tracking allows casino operators to monitor employee efficiency.

These products which combine the power of RFID with sophisticated software allow you to provide a new level of security, a greater ability to recognize persons and assets throughout your casino, all while extending a personal touch to VIPs.

RFID System brochure

 

Slot Key Tracking

Address the issue of keys being removed from the casino premises, either unintentionally or intentionally, with a slot key tracking system. This is especially important considering many States mandate that operations be shut down immediately if a slot machine key is missing for a specified period of time or if a key passes through a particular exit at a casino. This can cost a casino thousands of dollars in fines, lost revenue and locksmith costs (to re-key all slot machines). With our system, you are able to:

  • prevent keys from leaving the casino before they pass through the exit
  • identify keys that have been accidently left in the pockets of employees (before it becomes a problem)
  • find the last place keys were left

VIP Tracking System

Maximize Your Level of Service to Your Most Important Customers: Your VIPs

Casinos have long known the value of VIP recognition programs to their bottom line, but there is opportunity to improve current programs through earlier identification of VIPs on-property, and through the monitoring of VIP movement throughout the property. Comps and perks are fine but what if you could make each VIP truly feel their value, while separating yourself from your competition?

Utilizing RFID technology, you are able to detect when a VIP enters the parking garage or valet area. Early detection of a VIP gives you time to prepare while making use of his/her preferences and likes. Imagine your concierge greeting a VIP at the entrance to the casino by name, checking them into the hotel immediately, and directing him/her to their favorite seat at their favorite table where a seat is being held and their drink is on the way? This elevated level of service can create customers for life.

Service Personnel Tracking

RFID technology allows casino operators to monitor movement of personnel, such as waitresses, to ensure that customers receive their orders in a timely manner and that certain areas of the casino do not go without service.  Features of the system include:

  • automatic measurement of personnel task completion time
  • dynamic comparison against defined performance objectives
  • automatic wireless alert notifications upon “out of spec” conditions
  • integrated digital video performance reviews, event verification and analysis
 
 

Plastic Card Solutions
906 Lacey Avenue, Suite 100, Lisle, IL 60532
Phone: 630-512-9787 | Toll free: 888-746-2346 | Fax: 888-746-1838
email: sales@pcs-i.com